Position: Research Director / Project Director

Closing Date: Ongoing
Company: Adelphi Research
Location: Bollington, UK

Job Description


Adelphi Research, part of Adelphi Group (an Omnicom Healthcare Company)


Job Location:

Based in our HQ office in Bollington, Cheshire, UK with potential for some remote working for the right candidate. Must have ability and willingness to travel widely within Europe, as required to deliver to clients


About Adelphi Research:

Adelphi Research is a leading market research-based consultancy with a focus purely on the pharmaceutical and healthcare sectors. For over 25 years, we have partnered with most of the world’s leading Pharmaceutical Companies to design and deliver research solutions that generate meaningful insights and inspire commercial decision making.

From our HQ offices in the UK and USA, we provide global research coverage, with the majority of our projects being multi-country in nature, including a mix of Western Europe and the Nordics, North America, South America, Australia, China and Japan. We are increasingly delivering research projects with coverage of the Middle East, Eastern Europe and Russia.


The role:

Due to successful client growth an exciting opportunity has arisen for a Research Director to join Adelphi Research.

A strategic position focused on building and managing client relationships through the design and delivery of high quality, strategic insight. Most suited to a business-minded leader with extensive pharmaceutical market research experience, who wishes to impact the shape and future of our business.


The Person:

You will be excited by the prospect of designing, managing and delivering all aspects of work commissioned by our clients;

have a constant eye on creating and presenting high quality insights – putting spark into research opportunities with new clients and maintaining excitement and freshness in relationships with existing clients.

You may have a particular talent in a specific area of market research, but are conversant across the full range of tools and techniques we use to address our clients’ business questions. 

You will want to play an important role in our wider management team, and be highly engaged in shaping our direction.  Our company success is determined by individual drive and focus and you will want to be at the centre of this.


Role requirements:

Reporting directly to a member of our Senior Management Team (SMT) you will be heavily involved in leading the business through great client management, winning new business with existing and new clients, and being a role model for the wider team.

This role is the flesh and blood of our business, as our Directors provide the glue in our critical client relationships.  Clients are the reason we exist, and these relationships need to be nurtured, so that clients always say they feel Adelphi Research are an essential partner in their success.  This applies to existing clients as well as new clients. 

In conjunction with securing and growing clients, there are sales and profit targets associated with this role because of its importance to our business success.

The scope of work we deliver for our clients spans a range of qualitative and quantitative approaches.  Big picture thinking is essential in order to make what we learn actionable.  Mentoring talent within the team is critical to ensuring we continuously deliver impact from our work.


Core competencies- You must be able to demonstrate the following:

Company and Client Management

  • Lead for allocated clients, including ensuring influx of business
  • Identify new business opportunities and gain meetings to build relationships that deliver RFPs
  • Develop key accounts
  • Design and produce outstanding / winning client proposals
  • Achieve financial goals
  • Develop long term commercial plans for the business / your accounts
  • Excellent communication skills


Research and Delivery Expertise

  • Proficient in the design of high level custom qualitative and quantitative studies, with significant expertise in at least one area
  • Strong analytical skills and report design
  • Create and deliver visually impactful and action-focused presentations and reports with clear strategic guidance, efficiently and profitably
  • Communicate your thinking with clarity to clients
  • Lead project teams by providing clear guidance and direction
  • Confident to foresee/avoid/manage problems and provide solutions


People Management

  • Understanding of, and input into, personal development of all members of staff
  • Specific mentoring and career development responsibilities for direct reports
  • Skillful in providing both positive and critical feedback
  • A positive role model across the whole business driving team engagement and motivation


Qualifications and Experience:

  • Degree level qualified (2:1 as a minimum in a relevant area), ideally with a relevant advanced qualification (e.g. MSc, PhD, MBA)
  • 10+ years of market research experience, ideally within an agency environment. Client-side experience also desirable
  • Significant healthcare/pharmaceutical research experience with proven track record of client growth and delivery on financial goals
  • Experience across all research approaches, but able to demonstrate expertise and client credibility in at least one area
  • Expertise and experience in specific therapy areas
  • Foreign languages are desirable



  • Adelphi Research offer a competitive remuneration package consisting of base salary, quarterly performance-based bonus and car allowance.
  • If you have expertise in advanced quantitative research (e.g. segmentation, conjoint etc.) and/or have strength and significant experience in oncology or haematology then this experience will be reflected in your package
  • In addition to your salary package, we also provide:
    • Company laptop
    • Mobile phone
    • Free-gym membership (based at our office)
    • Health insurance (taxable benefit)
    • Pension benefits


If you would like to discuss the opportunity with us informally, or apply for the role by sending a covering letter and CV (including both your telephone and e-mail contact details), please contact our HR and Training Manager, Barbara Newall (barbara.newall@adelphigroup.com)