Research Manager

Company: Adelphi Research, part of Adelphi Group (an Omnicom Healthcare Company)

Job Location: Based in our HQ office in Bollington, Cheshire, UK. Must have ability and willingness to travel widely within Europe, as required to deliver to clients

About Adelphi Research: Adelphi Research is a leading market research-based consultancy with a focus purely on the pharmaceutical and healthcare sectors. For over 25 years, we have partnered with most of the world’s leading Pharmaceutical Companies to design and deliver research solutions that generate meaningful insights and inspire commercial decision making.

From our HQ offices in the UK and USA, we provide global research coverage, with the majority of our projects being multi-country in nature, including a mix of Western Europe and the Nordics, North America, South America, Australia, China and Japan. We are increasingly delivering research projects with coverage of the Middle East, Eastern European and Russia.

The role: Due to successful client growth an opportunity has arisen for a Research Manager to join Adelphi Research based in our UK HQ office in Cheshire. The role is critical to our ability to deliver successfully to our clients so you must have excellent research and communication skills delivered in a client-centric and business-focused manner.

The Person: Whilst you may have more experience in either quantitative or qualitative research, the role will require you to work across both research types.

You will already possess strong skills, knowledge and application of market research techniques that are beyond the basics: from innovative qualitative techniques to potentially more complex quantitative approaches. In addition, you will be highly curious with the ambition to master a broad range of approaches to solving our clients’ business questions.

You aspire to be a positive role model for others. This translates into showing strong leadership and responsibility in the team, both for your direct reports and also for those that you are working with on projects. You are able to develop and mentor others and ensure strong delivery through encouragement and constructive feedback.

Role requirements:

Our research managers have a crucial role in our client servicing team, taking day-to-day leadership and management of the delivery of high quality insights for our clients. It is expected that you will excel in designing and developing highly impactful approaches to answering our clients’ key business questions.  This will also be achieved with impeccable attention to detail in project management and getting the best out of our partners in the local markets where we work.

As a result of this strong project delivery, you will directly impact our closeness with our clients, instilling confidence and providing ongoing inspiration to delivery of insight.

While not a KPI as yet, the role is a springboard to key account management, and those in this role will enjoy engagement with client planning and ideation on ways to keep what we do with our clients fresh.

The role is also the beginning of people management responsibility, playing a part in the development and progression of our incoming graduates and executives in the team.

Core competencies – You must be able to demonstrate the following:

·     Evidence of exposure to all aspects of the market research processes from set up through to presentation; including competence in questionnaire/discussion guide design, project management, data analysis and interpretation and creation of presentations based on client objectives

·     Confidence and experience at presenting research finding to clients in a dynamic and clearly understood manner, in person and via telephone/WebEx

·     Ability to lead and deliver multi-country research assignments with minimal supervision. It is expected that you will lead some client engagements as the project lead, whilst for others, you may be working with a Research Director or Senior Director

·     Ability to contribute to proposals, or write end to end is a skill that is expected to develop in this role

·     Excellent organisation & communication skills

·     Attention to detail is crucial

·     Ability to work as part of a team as well as independently motivated

·     Ability to motivate and deliver through others

·     And most importantly, passion for what you do and a personal desire to progress

 

Qualifications and Experience:

·     Evidence of exposure to all aspects of the market research processes from set up through to presentation; including competence in questionnaire/discussion guide design, project management, data analysis and interpretation and creation of presentations based on client objectives

·     Confidence and experience at presenting research finding to clients in a dynamic and clearly understood manner, in person and via telephone/WebEx

·     Ability to lead and deliver multi-country research assignments with minimal supervision. It is expected that you will lead some client engagements as the project lead, whilst for others, you may be working with a Research Director or Senior Director

·     Ability to contribute to proposals, or write end to end is a skill that is expected to develop in this role

·     Excellent organisation & communication skills

·     Attention to detail is crucial

·     Ability to work as part of a team as well as independently motivated

·     Ability to motivate and deliver through others

·     And most importantly, passion for what you do and a personal desire to progress

 

Package:

Adelphi Research offer a competitive package based on experience, plus an annual incentive plan based on Company and personal performance. The role will attract a higher salary if you are already an experienced RM and can bring additional skills to our team, such as fluency in a relevant foreign language, or experience of more advanced research technique (e.g. quantitative segmentation, conjoint experience or qualitative projective techniques).

In addition to your salary package, we also provide:

o   Company laptop

o   Free-gym membership

o   Health insurance (taxable benefit)

o   Pension benefits

 

If you would like to discuss the opportunity with us informally, or apply for the role by sending a covering letter and CV (including both your telephone and e-mail contact details), please contact our HR & Business Support manager Carolyn Scott ([email protected])