Website Adelphi Research

Market Research Agency

Company: Adelphi Research, part of Adelphi Group (an Omnicom Healthcare Company)


Job Location: Based in our HQ office in Bollington, Cheshire. Must have ability and willingness to travel widely within Europe, as required to deliver to clients


About Adelphi Research: Adelphi Research is a leading market research-based consultancy with a focus purely on the pharmaceutical and healthcare sectors. For over 25 years, we have partnered with most of the world’s leading Pharmaceutical Companies to design and deliver research solutions that generate meaningful insights and inspire commercial decision making.


From our HQ offices in the UK and USA, we provide global research coverage, with the majority of our projects being multi-country in nature, including a mix of Western Europe and the Nordics, North America, South America, Australia, China and Japan. We are increasingly delivering research projects with coverage of the Middle East, Eastern Europe and Russia.


The role: Due to successful client growth an exciting opportunity has arisen for an Associate Director to join Adelphi Research.


The Associate Director role is the first stage of account management with significant client focus where you will showcase your research experience, commercial awareness and people skills. The role has focus on building and managing client relationships through the design and delivery of high quality, strategic insight (with some oversight and support from a Director or member of the Senior Management Team).


The Person: You will be excited by the prospect of a role where the emphasis is on designing,




managing and delivering all aspects of work commissioned by our clients. You will find financial targets drive your performance and you are able to translate this into winning proposals and strong client relationships


You may have a particular talent in a specific area of market research, but are conversant across the full range of tools and techniques we use to address our clients’ business questions.


You will want to play an important role in driving our business forward, both with clients and internally. Our company success is determined by individual drive and focus and you will want to support the development of more junior staff.



Role requirements:

Reporting directly to a Director or Senior Director, you will be heavily involved in leading the business through great client management, winning new business with existing and new clients, and being a role model for the wider team.


This role is the first step in leadership of client accounts and you enjoy the challenge of being the main point of contact and key decision maker.


In conjunction with securing and growing clients, there are sales and profit targets associated with this role because of its importance to our business success.

The scope of work we deliver for our clients spans a range of qualitative and quantitative approaches.  Big picture thinking is essential in order to make what we learn actionable.  Mentoring talent within the team is critical to ensuring we continuously deliver impact from our work.


Core competencies- You must be able to demonstrate the following:

Company and Client Management

•     Lead for allocated clients, including ensuring influx of business (with support of Director / Senior Director)

•     Identify new business opportunities and gain meetings to build relationships that deliver RFPs

•     Develop key accounts

•     Design and produce outstanding / winning client proposals with minimal supervision

•     Achieve financial goals

•     Input into the commercial plans for your accounts

•     Excellent communication skills


Research and Delivery Expertise

•     Proficient in the design of high level custom qualitative and quantitative studies, with significant expertise in at least one area

•     Strong analytical skills and report design

•     Create and deliver visually impactful and action-focused presentations and reports with clear strategic guidance, efficiently and profitably (with some support)

•     Communicate your thinking with clarity to clients

•     Lead project teams by providing clear guidance and direction

•     Confident to foresee/avoid/manage problems and provide solutions


People Management

•     Understanding of, and input into, personal development for your direct reports

•     Skilful in providing both positive and critical feedback

•     A positive role model across the whole business driving team engagement and motivation




Qualifications and Experience:

•     Degree level qualified (2:1 as a minimum in a relevant area), ideally with a relevant advanced qualification (e.g. MSc, PhD, MBA)

•     7+ years of market research experience

•     Significant healthcare/pharmaceutical research experience with proven track record of client delivery (input into proposals and research design, financial understanding, project management and great research deliverables)

•     Experience presenting research results to clients and able to communicate clearly and efficiently

•     Experience across all research approaches, but able to demonstrate expertise and client credibility in at least one area

•     Expertise and experience in specific therapy areas

•     Foreign languages are desirable



•     Adelphi Research offer a competitive remuneration package consisting of base salary, quarterly performance-based bonus and car allowance.

•     If you have expertise in advanced quantitative research (e.g. segmentation, conjoint etc.) and/or have strength and significant experience in oncology or haematology then this experience will be reflected in your package

•     In addition to your salary package, we also provide:

o  Company laptop

o  Free-gym membership

o  Health insurance (taxable benefit)

o  Pension benefits

If you would like to discuss the opportunity with us informally, or apply for the role by sending a covering letter and CV (including both your telephone and e-mail contact details), please contact our HR & Business Support Manager, Carolyn Scott ( )

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